I had to write because it is very rare in these times to be able to say thank you and mean it. Unfortunately my son found himself in trouble and...we instructed one of your solicitors to represent him.

In the first instance, Laura Ward Jones attended court and I found her not only to be highly competent but very understanding of mine and my families distress and I thank her very much for her support.

The case was then handed to Suzanne Dooley. I can't praise her enough! Her standard of professionalism, understanding and support were second to none. She made herself available to me day and night and kept me informed throughout the whole process. She worked tirelessly until the outcome we expected was achieved.....

This has been a very trying time for me and when difficult times present themselves, to have the opportunity to be represented by people who treated the case as if it was one of there own family members was heart warming and gave me the strength to get through all of this.

I thought in this horrible world we lives and the fact that I know you deal with difficult issues on a daily basis that it was appropriate to send this letter to you so that you could see that the work you and your colleagues do really does make a difference to people's lives. I thank you all from the bottom of my heart.