Words can't describe how grateful I am to you [Louise] with all your help in this situation.

I don't think it's sunk in yet given how long it has been hanging over us but there's just a massive sense of relief now.

I could never have phrased that letter any better and I honestly appreciate everything you did and all the help you have given my mother and I. Thank you so so much for all of your help and how quickly you dealt with it all.

Thanks again, I will never forget it.