Having completed a customer satisfaction survey, I feel I need to write a letter to express my gratitude and appreciation for all the hard work carried out by Erin during the case. Her commitment and drive to put the case together was exemplary and over the two and a half years of constant reading, discussion and guiding me through the legal process, I could not give any negative comments towards her work ethics. To add to this my QC, Nick Clarke commenting upon receiving his case transcript from Erin, that it was the best he had ever received, which is testament to Erin’s work and dedication. Her communication skills and in fact, her personality, in my opinion, puts her ahead of all other solicitors I have met and is a credit to Burton Copeland. If I am ever asked to recommend a solicitor, I would have no hesitation in recommending Erin.
Mr S - Lancashire
A big thank-you for helping and supporting my nephew through his case which was so justly and successfully completed recently. I was a Youth magistrate in Manchester 10 years ago and remember how impressed I was with the case you gave to your young clients. I was so relieved that you agreed to help. Thank-you again so much.
Mrs H - Manchester
Dear Louise Thank-you so much for all your help during my husband’s case. In the early days I would not have coped or survived if I did not have your text messages and encouragement to keep going. Your contact would be any time – day or night but meant so much in those dark days of despair. The kindness offered to the boys helped us all as a family to keep going. Communication was always quick and speedy to take some of the worry away. Knowing someone professional as you was dealing with my husband’s matters was reassuring. On Monday he was convicted but received a sentence that nobody could have dreamt was possible. Even his barrister was amazed and praised your preparation of case notes for the hearing. She had not worked with you before but really sang your praises. I must also thank you in the selection of the barrister who portrayed my husband in the best of light. Not easy in a vacuous court room with many of the judiciary around. She was lovely but professional. She maintained a highly diligent delivery of his letters of reference despite the judge getting bored!! A great team. I cannot express my thanks enough for your wonderful support and compassion and if ever I can help with another poor wife going through the same thing I would be happy to do so. With the very best of wishes and kindest of regards
Mrs A - Cheshire
“Charlotte was simply excellent. From the first contact [she had] the air of confidence that you are in the best hands to deal with your case. She is genuine, sincere, honest, knowledgeable, and confident. Extremely approachable even during unsociable hours. Would highly recommend!!”
Testimonial - Mr T - Cheshire
